At Cantinho Sagrado , we want you to receive your products safely and as quickly as possible. Check out the information below about our shipping and delivery policy.
1. Delivery Times
- The delivery time varies according to the customer's location and the shipping method selected at the time of purchase.
- After payment confirmation, orders are processed and shipped within 2 business days .
- The estimated delivery time will be provided during checkout and begins to count from the shipping date.
2. Shipping Methods
We offer different shipping options to meet your needs:
- Standard Delivery: More economical, with slightly longer delivery times.
- Express Delivery: For those who prefer to receive their order faster.
The shipping method and freight cost will be calculated based on the delivery address provided.
3. Order Tracking
- After your order is shipped, you will receive an email with the tracking code and a link to track the delivery status.
- If you don't receive the email, please contact us via email at scontact@cantinhosagrado.com .
4. Shipping Rates
- The shipping cost is automatically calculated at the time of purchase, based on the weight, dimensions of the products, and delivery address.
- We offer free shipping on orders over [INSERT VALUE], for specific regions or during specific promotions.
5. Regions Served
We deliver throughout the United States . For hard-to-reach areas, please contact us before completing your purchase to verify availability.
6. Delivery Problems
- Delays: We are not responsible for delays caused by external factors, such as strikes, natural disasters, or logistical problems of the carrier.
- Incorrect Address: Please ensure that the delivery address provided is correct. If the order is returned due to an incorrect address, the customer will be responsible for a new shipping cost.
- Lost or Damaged Product: Contact us immediately so we can resolve the issue.
7. Withdrawal Policy (if applicable)
If you offer the option of picking up in person:
- Pick-up can be done at our physical address within 2 business days after order confirmation.
- You need to present an identification document and proof of purchase.
8. Contact
If you have any questions or need support related to delivery, please contact us via email at contact@cantinhosagrado.com or WhatsApp (843) 653-9613 .